Tosheena

Thompson

Your Success, Delivered Dependably

Specializing in tailored virtual support solutions ​designed to streamline operations and amplify impact ​for nonprofits and small businesses.

About Me

With a degree in business administration and a strong affinity for behind-​the-scenes technology solutions, I bring a unique perspective to supporting ​nonprofits and small businesses alike.


Having dedicated my career to the nonprofit sector, I understand the unique ​challenges these organizations face. Similarly, I recognize the needs of small ​businesses striving to grow efficiently. I can provide tailored virtual assistant ​services without the overhead of hiring full-time staff.


Whether you're a nonprofit looking to streamline operations or a small ​business aiming to leverage technology for growth, I am here to help. Let's ​collaborate to enhance your organization's efficiency and effectiveness ​through innovative, technology-driven solutions.


tosheena

Services

Virtual assistant services are designed to be flexible and efficient, operating on an asynchronous basis. This ​means that tasks can be assigned and completed without the need for real-time interaction, allowing for ​seamless workflow and timely delivery of results.

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administrative support

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pe​rsonal assistance

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marketing & social media

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technical & creative support

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research & data analysis

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project management

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specialized support

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financial tasks

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event planning

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customized support

I’m happy to assist with a wide range of tasks beyond this list.

Let's collaborate to discover how I can best support your business or personal needs!

Virtual Assistant Monthly Packages

Basic

$300

Up to 10 hours of asynchronous ​assistance per month

  • Email Management
  • Calendar Management & Scheduling
  • Basic Data Entry
  • Social Media Scheduling

standard

$550

Up to 25 hours of asynchronous ​assistance per month

  • All services from basic package
  • Travel Planning and booking
  • Document Creation and formatting
  • Light bookkeeping


premium

$1000

Up to 50 hours of asynchronous ​assistance per month

  • All services from standard package
  • Project Management
  • Marketing Support
  • CRM Management
  • Advance Bookkeeping and invoicing
  • Monthly Strategy Session


Add-On Services: Additional hours: $30/hour | Specialized Services: $50/hour

Custom Packages can be created based on customers unique needs

Social Media Packages

Basic

$300

  • Management of 2 social media platforms
  • 10 posts per platform per month
  • Basic graphic design for posts
  • Monthly performance report
  • Basic hashtag research
  • Engagement (responding to comments ​and messages) for 30 minutes per day


standard

$600

  • Management of up to 4 social media platforms
  • 20 posts per platform per month
  • Custom graphic design and branded templates
  • Bi-weekly performance reports
  • Advanced hashtag research and implementation
  • Engagement for 1 hour per day
  • Monthly content calendar planning
  • 1 monthly social media strategy session


premium

$1000

  • Management of up to 6 social media platforms
  • 30 posts per platform per month
  • High-quality graphic design and branded templates
  • Weekly performance reports
  • Advanced hashtag research and implementation
  • Engagement for 2 hours per day
  • Detailed monthly content calendar planning
  • Bi-weekly social media strategy sessions
  • Social media advertising management (ad budget ​not included)


Add-On Services:

  • Additional platforms: $100/platform/month
  • Extra posts: $20/post
  • Social media audits: $150/audit
  • Comprehensive branding package: $300
  • Social media training for in-house staff: $200/session

Tech Transition/Implementation

$3,500 per platform

Initial Consultation & Research

Initial Consultation: Free 1-hour consultation to understand business needs and goals.

Technology Research: In-depth research to identify the best platform suited for the business.

Customized Tech Plan: Development of a detailed technology implementation plan tailored to the business.


Setup & Implementation

Platform Setup: Setting up the selected platform (e.g., CRM, project management tool, communication tool).

Data Migration: Transferring existing data to the new platform.

Customization: Customizing the platform to fit specific business processes and requirements.

Integration: Integrating the platform with existing systems and tools.


Staff Training

Training Sessions: Up to 4 training sessions for staff on the new platform.

Training Materials: Providing comprehensive training materials, including guides and video tutorials.

Ongoing Support: 1 month of ongoing support to address any issues and answer questions post-training.


Performance Monitoring & Optimization

Performance Monitoring: Regular monitoring of the new system to ensure it is functioning optimally.

Optimization: Continuous optimization of the platform based on feedback and performance data.

Final Report: A detailed final report on the performance and usage of the new platform.


Add-On Services (A La Carte)

Additional training sessions: $200/session

Advanced customization: $500

Extended support (beyond 1 month): $500/month

On-site support and training (if applicable): $1,000/day

Additional platform setup: $3,000/platform


FAQ

Q: how do I get ​started?

A: Begin by scheduling a ​free consultation ​where we'll discuss ​your business needs and ​goals. Once we agree on ​a plan, we'll outline the ​scope of work, sign any ​necessary agreements, ​and set up ​communication ​channels for seamless ​collaboration.

Welcome to the FAQ page! ​Here are detailed answers to ​common questions about ​virtual assistant services. If ​you have any other questions ​or need further clarification, ​please don't hesitate to reach ​out

Q: What is your ​communication and ​project management ​process?

A: I prioritize clear ​communication and effective ​project management to ​ensure your satisfaction. We ​use a combination of email, ​project management tools, ​and scheduled check-ins to ​keep you updated on ​progress and address any ​questions or concerns ​promptly.

Q: How does your ​pricing work?

A: I offer several pricing ​packages to suit ​different needs. You can ​find detailed ​information on my ​Pricing pages or we can ​chat and see what your ​needs are

Q: How can your virtual Services ​benefit my business?

A: Hiring a virtual assistant can ​significantly benefit your business ​by saving you time, reducing ​overhead costs associated with ​full-time employees, and allowing ​you to focus on core business ​tasks. We provide flexible support ​tailored to your specific needs, ​ensuring efficiency and optimal ​performance.

Q: What services ​do you offer?

A: I offer a wide range ​of virtual assistant ​services, including ​social media ​management, ​technology setup, and ​administrative support.

Q: Can you explain how ​your work is ​asynchronous?

A: As a virtual assistant ​service provider, I operate in ​an asynchronous manner, ​meaning we do not require ​real-time interaction for ​every task. You can assign ​tasks and communicate ​instructions at your ​convenience, and I’ll ​complete them within agreed ​timelines. .

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